Need-to-knows about your Rental Agreement

duncan.shea • July 14, 2021

After 40 years of experience as Property Managers, we have created a list of common questions and violations that renters make. Below is a list of these common questions and answers to help you stay compliant with your Rental Agreement.


Here are important highlights contained in the video so you know what it covers:


Who is approved to live in the home?

Your Rental Agreement covers who is approved to live in the home, the address you are living at, and the household vehicle information. All of this should remain up to date with our office, and it’s your responsibility to notify us when any of these things change.


When is rent considered late?

 

 Rent and other monthly charges are listed on the Rental Agreement and are due on the 1st of each month. There is a grace period until 11:59 pm on the 4th. After that, a late fee of $100 will apply.

 


What does a fixed term lease mean?

It means you are financially responsible for the entire term of the lease listed on your Rental Agreement. We do not offer a lease break fee . This means you are responsible for paying the FULL TERM regardless of if you move out early. 


When do you get back your security deposit?

The security deposit remains with the house until the last original occupant moves out. Part of your security deposit is a refundable floor cleaning deposit. Once you move out, we will have the floors professionally cleaned. What is left after that will come back to you with the rest of your deposit. We will send out ONE check and it will be postmarked within 31 days of your move out. 


What happens when you give a 30-day notice?

You can submit a written 30-day notice at any time. Please keep in mind that a 30-day notice applies to EVERYONE in your home. If you want to make a roommate change, that is a different process.


Who sets up utilities?

You will need to set up any utilities and provide us with the account number for each one you are responsible for paying PRIOR to picking up the keys to move in. You will receive instructions on which utilities you need to set up and how to contact providers with your Rental Agreement.


What is covered with your renter’s insurance?

Renter’s insurance covers damage caused to the property or home (restrictions apply). We are not liable for your personal belongings or any damage to them. If you would like to add additional coverage for fire, theft, or anything else, request that from the same agent you got your liability policy from. 


Do you need liability insurance?

We require each resident of your household to have $100,000 of liability insurance. If you have roommates, you can all be on the same policy or separate policies, but every person must be listed with their own policy. 


What happens if you smoke in your rental?

No smoking allowed in our rentals. This includes cigarettes, vaping, and marijuana in your home or on the premises. It is your responsibility to ensure that your guests adhere to his rule. If you have allowed smoking in your rental, the repairs needed or damage caused will be deducted from your security deposit .


Can animals visit your home?

If you live in a pet-friendly home, any animal must be pre-approved with the proper documentation, forms, and deposits paid. All animals must be approved BEFORE coming into your home. We do not allow any animals to visit your home that have not been pre-approved. Animals brought temporarily into your home will require you to sign an Animal Agreement.


Who can stay at your home that is not on the lease?

Your rental is ONLY to be used for the people listed on the Rental Agreement. We must approve any changes to the residents in the unit prior to them taking residence in the home. Subleasing is not allowed . Any visitor that stays 10 consecutive days or 20 days in a 12-month period must be pre-approved.


What does keeping a clean premises mean?

You will keep all areas of the premises clean, safe, sanitary, and free from the accumulation of debris , filth, rubbish, garbage, rodents, and vermin. This is not our responsibility. Please properly use your trash and recycling. No furniture designed to be indoors is allowed outdoors. 


Who is responsible for yard care?

Some rentals include landscaping services, but we expect the yard to be mowed and looking nice at all times no matter who is responsible for the yard care. You are responsible for keeping any patio, walkway, or yard free of weeds, moss, and fallen debris. You will properly cultivate, care for, and adequately water the lawn and shrubbery.


Are barbecues and fires allowed?

There are no barbecues or fire pits allowed on our properties, including on balconies and porches. The fire department does NOT allow them to even be stored on balconies or porches. 


Can you make changes to your home’s facilities?

You will not make any changes or additions to electrical, plumbing, sanitary, heating, and other facilities on the premises. You agree to not to destroy, damage, deface or remove any part of the premises or permit any person to do so. You assume all liability for damages other than ordinary wear and tear. 

 


What happens if you tamper with carbon monoxide and/or smoke alarms?

 

 

There is a $250 fine if your carbon monoxide and/or smoke alarms are tampered with or disabled. You are responsible for changing the batteries if needed. If you find them to not be working, inform us immediately via a maintenance request through your Resident Portal.

 


Can you hire your own contractor?

Repairs or maintenance of damage caused by you will be subcontracted by us starting at $75 per hour. Do not hire your own contractor. If you hire someone outside of our network, we will still bill you for one of our approved contractors to inspect/redo the work.


What if you lock yourself out?

We recommend having a spare key made. If you lock yourself out of your home, we DO NOT consider that an emergency. During business hours we can provide you with a key. If it is after business hours, you must call our locksmith and you are responsible for their fee . 


What is the code of conduct?

We expect that you will always be a good neighbor. Quiet hours are from 10:00 pm to 7:00 am , but we ask that you are always mindful how sound carries in and outside of your home as a courtesy to your neighbors. No parties are allowed. If the police come to your residence on a noise complaint, it can be grounds for termination of your Rental Agreement.


What are the rules about parking and storing vehicles?

If there is a parking lot, your Rental Agreement will specify the parking policy. If there is NOT a parking lot, then all parking is on the street. Do not park vehicles on your lawn. All vehicles will be properly tagged and in working order. No vehicle/boat storage is allowed, not even in your driveway.


What temperature should you keep in your home?

You agree to keep the thermostat at least 60 degrees Fahrenheit . We live in the Pacific Northwest where mold and mildew love to grow, so your Rental Agreement has this additional preventative measure to keep temperatures above their ideal growing conditions.


Can you use a space heater?

Space heaters are not to be used unless provided by us as a temporary solution. They are hard on the electrical system, more expensive for you, and a fire hazard. 


Can you paint or decorate your home?

No alterations of any kind will be made to your rental, including any painting. You can hang pictures on the wall but do not have an excessive number or size of nail holes. Do not use command strips on the drywall. They cause damage that will need repair and will be deducted from your security deposit. No signs or insignia will be hung on the exterior of the home.


Can you burn candles in your home?

Be careful if you do. The use of candles may discolor walls. If this happens, the repairs or paint needed will be charged to you when you move out. 


What kind of storage is allowed?

All entry areas to our rentals - including balconies, decks, patios, and the yard - are not to be used as storage areas. No temporary structure is allowed. This includes, but is not limited to, trailers, tents, shacks, barns, trampolines, bounce houses, climbing structures, hot tubs, or pools.


We appreciate your attention to our rules and expectations so that you can be a successful tenant. We look forward to working with you. Welcome home!


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